Frequently asked questions
1. Can I use the hay steamer through a normal socket or do I need a high voltage connection?
Does not need a high voltage connection. The steam generator is 1800 watts and a normal outlet is protected at 16 amps. We can also regulate the power of the steam generator. The power can be adjusted using the rotary control. For example, 1600 watts. This will extend the execution time a bit. If you are not sure, consult an electrician.
2. How long does one pass take and how much water is needed?
The duration of a round is always different. This depends, for example, on the outside temperature, the temperature and the amount of water added or the amount of hay to be steamed. This also means that water consumption varies. On average, throughout the year, with an outside temperature of 59ºF / 15ºC , it can be said that the ONE HAND – MHS 80 finishes after about 90 minutes and has consumed about 6 liters of water. The TWO HAND – MHS 160 takes about 120 minutes and consumes about 12 liters of water. However, an additional 1.5 liters should always be filled into the tank as a reserve.
3. Does the hat steamer turn off automatically and can I set a timer?
Yeah! All MyHaySteamer’s automatically turn off once the required temperature is reached. Of course, you can also insert a timer in the middle. However, you only need to set the start time, as the hay steamer automatically turns off once the required temperature is reached. Our temperature control is also available via app control. There you can set start times or a weekly schedule via mobile phone. Of course, the controls can also be started manually as usual with the home button.
4. What temperatures are reached?
158ºF / 70ºC for 15 minutes is needed to kill fungi and bacteria. Yeast cultures are destroyed at temperatures as low as 113ºF / 45ºC . Our temperature control is set to detect when 185ºF / 85ºC is reached, then run for another 20 minutes (during this time the temperature continues to rise naturally) and then turn off. At the end of the journey the temperatures reach 212ºF / 100ºC .
5. Other manufacturers work with a timer, you with a temperature control. What is the difference?
With a timer you can set the operating time of the steam generator. There you can set certain execution times. After pressing the start button, the steam generator runs for the set time. A timer is also not a time switch, as some assume. You have to set the time on site and you cannot plan it. Temperature monitoring, on the other hand, measures the temperature inside the box. This is crucial, as you can read in the second question. A round always takes different amounts of time. An example with the ONE HAND – MHS 80 :
Set the timer for 90 minutes at 77ºF / 25ºC outside temperature. Then it is necessary to reach the required temperature. If you set the timer to 90 minutes when the outside temperature is 50ºF / 10ºC , it will probably not be enough to reach the required temperature. Then you would have to test how long it has to work. Next, set the timer for 120 minutes. It would actually be finished after 95 minutes. Then you set the timer to run for 120 minutes and it runs for 25 minutes for the electricity supplier. A round can last 80, 82, 87 or 95 minutes. With our temperature control, the required temperature is always guaranteed to be reached, regardless of the conditions. Of course this provides security.
6. Can the hay steamer also work in winter?
Yes, that’s not a problem. However, when it freezes, the water must be drained from the steam generator. For this we have a drain tap.
7. Can I leave the hay steamer outside?
Basically yes. But it is important that it is protected from rain.
8. Can I steam hay nets?
Yes. That’s not a problem. However, you have to make sure that the nets are made of PP. These are heat resistant. Nylon nets are not suitable.
9. Why is your steam distribution system so large?
There is a good reason for that! Of course we want the best possible result. Normally the steam rises under the lid first. Then the steam heads towards the corners and arrives there at the end. Thanks to our sophisticated steam distribution system, among other things, steam immediately escapes from corners. Where the steam actually arrives at the end. This gives us a more consistent result and allows us to shorten the execution time.
10. Do you have spare parts if something breaks?
Of course, you can always get spare parts from us. We try to build our MyHaySyeamer products in such a way that nothing can break. If something breaks, replacement parts are always available. Our materials cabinet detects when stock is running low and automatically orders new material.
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